Frequently Asked Questions
Yes, ship to nearly each country in the whole world! (Finland, Netherlands, Belgium etc.) Shipping is FREE, and will be added at checkout.
Orders will be processed will be processed in around 1-3 workdays. Deliveries can take around from 7-14 workdays worldwide. Delivery details and an track & trace code will be provided in a email after your confirmation email.
1) PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER
1.1 We are grateful for your interest in our website and we are grateful for your visit.
interested. In the following, we will inform you of how we treat your personal data when you use our website. Any data that allows you to be personally identified is called personal data.
1.2 The General Data Protection Regulation (GDPR) states that SHOPNAME is the data controller on this website.
The person who alone or in cooperation with others controls the purposes and means of processing personal data is called the data controller.
1.3 This website uses SSL or TLS encryption for security reasons and to secure the transmission of personal data and other sensitive content (e.g. when placing orders or asking questions about data to the controller). An encrypted connection can be identified by the string "https://" and the lock symbol in the line of your browser.
2) Sending data to others when they visit our website
If you use our website for informational purposes only, that is, if you do not register or otherwise register or otherwise send information to us, we collect only the data that your browser sends to our server, known as "server log files." When you visit the website, we collect the following data that is technically necessary for us to display the information you see on this website:
The website we viewed
Date and time of access
The amount of data sent in bytes
Source or reference from which you found the page
The operating system used and browser used
IP address used (if necessary: anonymized)
The processing is carried out in accordance with Article 6 paragraph 1 letter f of the GDPR based on our legitimate interest to improve our website so that it performs better and works better.
site. The information will not be transmitted or used in other ways.
However, if there are indications of unlawful use, we reserve the right to check the server logs later.
3) COOKIES: We use cookies on various pages to make visiting our website attractive and enable the use of certain features.
Cookies displayed on different pages. These are small text files that are stored on your device.
the device. The session cookies, which we use, are deleted after the end of the browser session, or after the browser is closed.
of the session). Other cookies remain on your end device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit.When cookies are set, we collect and process specific user data, such as browser and location data and IP address values. Permanent cookies
automatically deleted after a certain period of time (this may vary by cookie).
May vary based on the cookie.
In certain situations, cookies may be used to facilitate the ordering process by storing settings (e.g., to remember the contents of a virtual shopping cart for a later visit to the website). If individual cookies we use also process personal data, they are processed in accordance with Article 6 para. 1 lit. b GDPR in the performance of the contract or in accordance with Article 6 para. 1 lit. f GDPR to ensure our legitimate interests in the best possible functionality of the website and a user-friendly and efficient design.
We may work with advertising partners to make our website more attractive to you. For this purpose, partner cookies are stored on your hard disk when you visit our website.
hard disk (third-party cookies) You are informed about the use of these cookies and the amount of information collected in each case within the following paragraphs when we cooperate with the advertising partners mentioned above.
Please note that you can set your browser to inform you about the setting of cookies and choose whether to accept or exclude them for certain situations.
The way each browser manages cookie settings is different.
Each browser has a help menu that explains all the steps to change your cookie settings. Under the following links you can find them for the specific browser:
Internet Explorer:
https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manag
e-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
You cannot use some features of our website if you do not accept cookies.
The website may be limited.
4) Stay in touch
We collect personal information when you contact us through a contact form or email.
personal information is collected. What information is required for a contact form?
collected, you can see on the relevant contact form. This data is used only for answering your question or making contact and the technical administration involved.
usual. In accordance with Article 6 paragraph 1 letter f of the GDPR, our legitimate interest in responding to your request is the basis for processing your data. If your contact is aimed at concluding a contract, Article 6 para. 1 lit. b of the GDPR is an additional legal basis for processing. After your query has been fully addressed, your data will be deleted; This is the case if the circumstances show that the problem has been fully clarified and as long as there is no legal retention obligation that regulates otherwise.
5) Recovery of data during the opening of a customer account and during a contract agreement
Data is still collected in accordance with Article 6 paragraph 1 letter b of the GDPR.
and processed when you provide them to us to execute a contract or open a customer account. The various entry forms show the data collected. At any time you can delete your customer account by sending a message to the above address of the responsible person. We store and use the data you provide for processing the details of the contract. Upon completion of the contract or deletion of your customer account, your data will be blocked for tax and commercial retention periods and will be deleted upon expiration of these periods.
unless you have given express consent for further use of your data, a legal authorization for further use of your data or if we have reserved the right to further use of your data, about which we will inform you below.
6) Using your data for direct marketing 6.1 Signing up for our email newsletter
We will send you regular news about our offers if you subscribe to our newsletter. Only your e-mail address is required to receive the newsletter. Providing additional information is voluntary and is used to provide a personalized approach. We use the double opt-in method to send the newsletter. This means that we will only send you a newsletter by email if you explicitly
You have clearly confirmed to us that you agree to receive the newsletter.
consent to receive newsletters. Then we will send you a confirmation email asking you to confirm your preference to receive newsletters in the future by clicking on the corresponding link.
want to receive newsletters in the future.
By using the confirmation link, you consent to our use of your data in accordance with Article 6 paragraph 1 letter a of the GDPR. We store your IP address entered by your Internet Service Provider (ISP) when you subscribe to the newsletter.
To prevent misuse of your email address, check the provider (ISP) and the date and time of registration.
To prevent misuse of your e-mail address at a later time.
can. If you sign up for the newsletter, we use the data we collect from you only to create advertisements.At any time you can unsubscribe from the newsletter using the link in the newsletter or by sending a corresponding message to the controller listed at the beginning. After your unsubscription, your email address will be immediately removed from our database.
Distribution list of our newsletter, unless you have expressly consented to further use of your data or if we reserve the right to use your data for other legally permitted purposes, about which we inform you in this statement.
6.2 Sending newsletter to current customers via email
If you have given us your email address when making a purchase of goods or services, we reserve the right to send you regular offers for similar goods or services.
by e-mail similar goods or services, such as goods or services already purchased from our range.
selection by e-mail. We do not need separate consent from to obtain your approval. In accordance with Article 6 paragraph 1 letter f of the GDPR, data in this respect is only processed on the basis of our legitimate interest in personalized direct marketing. If you initially objected to the use of your email address for this purpose
We will not send you an email if you have objected to the use of your email address for this purpose. You may object to the use of your email address for the above advertising purpose at any time by sending a message to the data controller initially named.
responsible party initially named. You will pay only the basic transmission rates for this purpose. The use of your e-mail address for advertising purposes will be stopped immediately after your objection is received.
7.1 The personal data collected by us will be transmitted to the transport company for order processing.
Processing of the contract in relation to the transport company that commissioned the
where necessary for the delivery of the goods. In case it is necessary, your payment data will be passed on to the ordering credit institution during the payment processing process. Below we provide all information about payment service providers used. Art. 6 para. 1 lit. b of the GDPR provides the legal basis for the transfer of data.
7.2 The use of payment service providers
PayPal
When using PayPal as a means of payment, credit card as a means of payment, direct debit as a means of payment or - if available - "buying on account" or
We transfer your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter known as PayPal) in the context of payment processing.
The transfer takes place in accordance with Article 6 paragraph 1 letter b of the GDPR and only to the extent necessary for payment processing.
PayPal reserves the right to perform a credit check via credit card, direct debit or - if available - "purchase on account" or "installment payment" via PayPal. Your payment information will be used for this purpose.
Based on a legitimate interest, in accordance with article 6 paragraph 1 letter f of the DSGVO
PayPal's legitimate interest in assessing the solvency of your credit institutions.
PayPal uses the results of the credit check regarding the statistical probability of non-payment to decide on offering a particular payment method. Probability values, also known as score values, may be included in the credit report. If the credit report includes score values, they are based on a scientifically recognized scientifically validated mathematical-statistical approach. Calculation score values include address information, but not only.
Information about data protection, including details about credit institutions, can be found in PayPal's privacy policy:
Use this website: https://www.paypal.com/de/webapps/https://mpp/ua/privacy-full You have the option to object to the processing of your data at any time by sending an e-mail to PayPal to object. However, if it is necessary for the contractual processing of payments, PayPal may still process your personal data.
Process data as necessary for the processing of payments according to the contract.
necessary. The payment is processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (also referred to as "SOFORT"), to whom we transfer the information.
information you receive during the ordering process, as well as information about your order in accordance with Article 6 paragraph 1 letter b of the GDPR. Sofort GmbH is a part of the Klarna Group (Klarna Bank AB (publ), which is located at Sveavägen 46, 11134 Stockholm, Sweden). The information you provide will only be passed on to SOFORT, a payment service, and only for the necessary purposes.
More information about SOFORT's privacy policy can be found at the following Internet address: Use this link: https://www.klarna.com/sofort/Datenbescherming
(8) Contact details for organizational reclassification.
Own feedback (not sent by a customer review system).
We use your email address as a one-time reminder to review your order.
your order for the review system we use, provided you have given your explicit consent during or after your order in accordance with Article 6 paragraph 1 letter a of the GDPR.
You may withdraw your consent at any time by sending a message to the data controller.
You may withdraw your consent at any time by sending a message to the data controller.
9) The use of social networks: Social plugins
9.1 Shariff solution Facebook pluginsand the costs are for the customer.
The social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. uses social plugins on our website.
To better protect your data when you visit our website, these buttons are integrated only as HTML links instead of full plugins in the page. This type of integration guarantees that
ensures that no connection is made to the Facebook servers when you call up a page on our website with such buttons. When you click the button, a new browser window opens. This page contains the Facebook page where you can use the button.
After entering your login information on the Facebook page, plugins can be used to interact with them.
Working with the plugins there.
Based in the United States, Facebook Inc. is certified to the European "Privacy Shield" data protection agreement, which guarantees EU data protection standards.
Facebook's Data Protection Information describes the purpose of data collection, the amount of processing and its use by Facebook, as well as your rights and options to protect your privacy. https://www.facebook.com/legal/privacy
9.2 Shariff solution with Google+ plugins
Google+, a social network operated by Google LLC, 1600 Amphitheatre Parkway, Australia, uses social plugins on our website.
Google+ network operated by Google LLC, 1600 Amphitheatre Parkway,
Google is located in Mountain View, CA 94043, the United States.
To better protect your data when you visit our website, these buttons are integrated only as HTML links instead of full plugins in the page. This type of integration guarantees that
ensures that no connection is made to Google+'s servers when a page on our website with such buttons is opened. When you click the button, a new browser window opens. This will open the Google+ page, where, after entering your login information, you will be able to interact with the plugins on this page.
Working with the plugins there.
Google LLC, based in the United States, is certified for the "Privacy Shield," an American-European data protection agreement that ensures data is protected at the highest possible levels.
Google's privacy policy describes the purposes, amount and manner in which Google collects and processes data, as well as your rights and settings to protect your privacy. It can be accessed at the following address: https://www.google.com/intl/de/policies/privacy/
9.3 The Instagram plugin as a solution from Shariff
Instagram, LLC, 1601 Willow Rd, Menlo Park, CA, is the owner of the social media application Instagram, which uses our website.
:94025, United States ("Instagram").
To better protect your data when you visit our website, these buttons are integrated only as HTML links instead of full plugins in the page. This type of integration guarantees that.
ensures that no connection is made to the Instagram servers when you call up a page on our website with such buttons. When you click the button, a new browser window opens. Here you will find your Instagram page. After entering your login information, you can communicate with the plugins on the page.
Be able to interact with the plugins there.
Instagram LLC, based in the United States, is certified to the U.S.-European "Privacy Shield" data protection agreement, which ensures its compliance with EU data protection standards.
Instagram's privacy policy explains why Instagram collects data, how it is processed and used, as well as your rights and how to protect your privacy. Gebruik https://help.instagram.com/155833707900388/
10) Online marketing 10.1 Google's DoubleClick
Google's online marketing tool DoubleClick, owned by the operator Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, is used on this website.
DoubleClick uses cookies to improve campaign performance reports, show user-relevant ads or prevent users from seeing ads.seeing the same ads at different times. Google may use a cookie ID to record which ads are displayed in which browser to prevent ads from being displayed multiple times. The processing is carried out based on our legitimate interest in optimizing the marketing of our website in accordance with Article 6 paragraph 1 letter f of the GDPR.
In addition, DoubleClick has the ability to use cookie IDs to record conversions related to ad requests. For example, this occurs when a person sees a DoubleClick ad and then uses the same browser to visit the advertiser's website and makes a purchase on the advertiser's website using the same browser. Google claims that DoubleClick cookies do not contain personal data.
The marketing tools used automatically connect directly to Google's server in your browser. We cannot control the amount and ongoing use of the data Google collects using this tool.
Google and, based on our understanding, we inform you: Through the integration of DoubleClick, Google collects the information that you have called up or clicked on an ad on a specific section of our website.
Clicked on an advertisement from our company. Google can assign the visit to your account if you are registered with a Google service. In addition, the vendor may track and store your IP address if you are not registered with Google or not logged in.
If you do not want to follow this tracking procedure, you can delete conversion tracking cookies by setting your browser to block cookies from the domain www.googleadservices.com.
https://www.google.de/settings/ads. Deleting your cookies will remove this setting.
removing your cookies. At www.aboutads, you can also contact the Digital Advertising Alliance.to learn more about setting cookies for this purpose. Finally, you can set your browser to inform you about the use of cookies and choose whether to accept or exclude them for certain situations. excluded. You may limit the functionality of our website if you do not accept cookies.
Google LLC, based in the United States, is certified to the "Privacy Shield," a data protection agreement between the United States and the European Union that guarantees the EU's data protection standards.
data protection level applicable in the EU. More information about DoubleClick by Google's privacy policy can be found at the following Internet address:
: https://www.google.de/policies/privacy/
10.2 Use of conversion tracking through Google AdWords.
As part of conversion tracking, this website uses the online advertising program "Google AdWords", which is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google, Parkway, Mountain View, CA 94043, USA We use the Google AdWords offering to highlight our attractive offers by using external websites.We may assess the degree of success of individual advertising campaigns compared to individual advertising campaigns. We examine the importance of advertising that appeals to you, to make our website more attractive to you and to make a fair calculation of advertising costs.
When a user clicks on an AdWords ad from Google, the conversion tracking cookie is set. Cookies are small text files stored on your computer. After 30 days, these cookies are usually no longer valid and cannot be used for personal identification. If the cookie has not yet expired while the user is visiting certain pages of this website
Google and we know that the person who clicked on the ad was sent to this page. Each Google AdWords customer gets its own cookie. Therefore, AdWords customers' websites cannot track cookies.
Be tracked through AdWords customers' websites. AdWords customers who have opted for conversion tracking create conversion statistics using the information collected using the conversion cookie.
Have opted for conversion tracking. Customers are informed of the total number of users who clicked on their ad and were sent to a page with a conversion page with a tag that records conversions. Nevertheless, they do not receive
no personal user information If you do not want to be tracked, you can deactivate the use of the Google conversion tracking cookie by visiting your browser's User Settings. You will then not be included in conversion tracking statistics. In accordance with Article 6 paragraph 1 letter f of the GDPR, we use Google Adwords based on our legitimate interest in targeted advertising.
Google LLC, based in the United States, is certified to the "Privacy Shield," an American-European data protection agreement that ensures data is protected at the highest possible levels.
More information about Google's privacy policy can be found on the following website.
Google's privacy policy: : https://www.google.de/policies/privacy/
You can disable cookies for advertising preferences completely by setting your browser settings appropriately or by installing a browser plug-in available at
Download and install the browser plug-in from this link:
The following should be done: https://www.google.com/settings/ads/plugin?hl=de
Please note that if you have disabled the use of cookies, certain features of this website may not be available or limited can be deleted. Please note that certain features of this website may not be available or limited use if you have deactivated the use of cookies.deactivated.
11)Web analytics services: Google (Universal) Analytics.
- Universal Analytics from Google.
Google Analytics is a web analytics service provided by Google LLC, located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, the United States. Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze what and how your computer is used. The cookie is typically sent to a Google server in the United States to store information generated about your use of this website, including the abbreviated (including the abbreviated IP address).
It is stored on Google's U.S. server.
This website only uses Google Analytics' "_anonymizeIp()" extension, which causes the IP address to be shortened to avoid direct personal references. With this extension, this means that your
Google's pre-shortened IP address is used in member states of the European Union or in other signatory states of the Agreement on the European Economic Area. Usually, the full IP address is sent to a U.S. Google server and truncated there. In these specific situations, the processing took place in accordance with Article 6 paragraph 1 letter f of the GDPR based on our legitimate interest in performing statistical analysis of user behavior related to marketing and optimization.
For marketing purposes.
Google uses this data for us to investigate your use of the website.
use of the website, compiling and analyzing reports on website activity to provide us with additional services related to the use of the website and it to provide us with additional services related to the use of our websites and the Internet. Google Analytics data is not combined with your browser's IP address.
aggregated.
By choosing the appropriate settings in your browser, you can prevent cookies from being stored. However, we would like to point out that in such a situation you may not be able to use all the functions of this website at full speed.
can. You can also prevent the cookie from collecting information about your computer.
data collected by the cookie and linked to your use of the website (including your IP address) to Google, and the processing of this data by Google by means of the browser-plugin that can be downloaded from Google's website.
Download and install the browser plugin at this link:
https://toolshttps://www.google.com/dlpage/gaoptout?hl=de
The following link can be used to set an opt-out cookie to prevent Google Analytics from collecting information in the future. This can be done in place of the browser plugin or in browsers on mobile devices.
by Google Analytics in the future on this website (this opt-out cookie only works in this browser and on this domain); if you have your
If you want to delete your browser cookies, you must click this link again: Deleting Google Analytics
Google LLC, based in the United States, is certified to the "Privacy Shield," an American-European data protection agreement that ensures compliance with data protection standards applicable in the EU.
level of data protection.
This website also uses Google Analytics to analyze cross-device visitor flows.
of visitor flows via a user ID. Upon first visit to a page, the user is assigned a unique, permanent and anonymized ID that is
which can be configured on any device. This makes it possible to link interaction data to a single user from different devices and sessions.
to a single individual. The user ID does not transmit any personal information to Google.
similar information to Google.
At any time, the collection and storage of data using the user ID can be canceled, with effect for the future.
the near future. To accomplish this, you must deactivate Google Analytics on any system you use, such as in another browser or on your mobile device.
systems you use in another browser or on your mobile device. on your mobile device.
You can disable this using a browser plugin from Google
(https://tools.google.com/dlpage/gaoptout?hl=de) to disable it. As an alternative to the
browser plugin or within browsers on mobile devices, click on the following link
the following link to set an opt-out cookie that prevents Google Analytics from collecting data
Analytics from collecting data on this website in the future (this opt-out cookie
only works in this browser and only for this domain; if you delete your cookies
in this browser, you must click this link again): Google Analytics
deactivate
More information about Universal Analytics can be found here:
https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376
(12) Retargeting, remarketing and advertising with recommendations via the Facebook Custom Audience pixel method
Facebook Inc, 1 Hacker Way, uses the "Facebook pixel" on this website.
Facebook, based in Menlo Park, CA 94025, United States. If explicit consent is given, this consent may be used to track users' behavior after they have seen an
They have seen or clicked on an ad on Facebook. This procedure is designed to evaluate the effectiveness of Facebook ads for statistical and market research purposes. It can also help optimize future advertising campaigns.
Because the data is anonymous, we cannot draw any conclusions about the identity of the user. On the other hand, Facebook collects and processes the data to establish a connection with the specific user profile and
Facebook's Data Use Policy (https://www.facebook.com/about/privacy/) defines how Facebook uses the data for advertising.
You may enable Facebook and its partners to serve ads on and off Facebook.
exclusively on Facebook. A cookie may also be stored on your computer for these purposes. In accordance with Article 6 paragraph 1 letter a of the GDPR, you can only consent to these processing operations.
Only users over thirteen years of age can use the Facebook pixel. We will ask for your legal guardian's consent if you are a minor.
Facebook Inc., based in the United States, is certified to the European "Privacy Shield" data protection agreement, which ensures that the company complies with EU data protection standards.
To prevent the use of cookies on your computer, you can set your Internet browser to not store cookies on your computer in the future or delete the cookies you have already stored. The
But deleting all cookies may cause certain features on our web pages to stop working.
functions on our websites can no longer be performed. At the following Digital Advertising Alliance website, you can object to the use of cookies by third-party providers such as Facebook: Please use this link: https://www.aboutads.info/choices/
Google AdWords Remarketing.
Our website uses the functions of Google AdWords Remarketing, through which we advertise
advertise this website in Google's search results and on third-party websites.
The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043,
USA ("Google"). For this purpose, Google places a cookie in the browser of your end device,
which automatically uses a pseudonymous cookie ID and, based on the pages
interest-based advertising based on the pages you visit. The processing
is carried out on the basis of our legitimate interest in the optimal marketing of our
website in accordance with Art. 6 para. 1 lit. f GDPR.
Google may only consent to further data processing, such as connecting your Internet and app browsing history to your Google account and using the information from your Google account to display ads you view on the Internet.
Customizing ads on the Internet. During your visit to our website, Google uses your information in conjunction with Google Analytics data to personalize your experience.
Create and determine audience lists for cross-device remarketing.
To create target lists, Google temporarily associates your personal data with Google Analytics data. Analytics data for creating audiences.
By downloading and installing the browser plug-in from this link, you can permanently disable cookies for advertising preferences. http://https://www.google.com/settings/ads/.www.onweb/
At www.aboutads you can also contact the Digital Advertising Alliance.information about making settings for cookies.
settings. Finally, you can set your browser to notify you when cookies are set, and you can choose whether to accept or exclude cookies in certain cases. If you do not accept cookies, you will not be able to use some features on our website.
Google LLC, based in the United States, is certified to the "Privacy Shield," an American-European data protection agreement that ensures data is protected at the highest possible levels.
There is more information about the data protection rules regarding advertising and Google here:
Check out this link: https://www.google.com/policies/technologies/ads/
13 RIGHTS OF THE DATA SUBJECT
13.1 When it comes to the processing of your personal data, you can refer the controller to the applicable data protection legislation.
rights of the data subject, including the right of access and intervention, about which we will tell you more below:
Right to information under Article 15 of the GDPR: The right to information about the processing of your personal data by us, the purposes of the processing, the categories of personal data being processed and the recipients or categories of recipients.
The types of recipients to whom your data have been or will be disclosed, the expected storage period or criteria for storage, the existence of the right to modify, delete, limit or object to the processing of your data, complain to a supervisory authority, and the origin of your data if it was not collected by us. relevant information about the logic involved, the scope and intended effects of such processing on your processing, as well as your right to be informed about the safeguards under Article 46
GDPR in the event that your data is shared with third countries;
Right to rectification in accordance with Art. 16 GDPR: You have the right to correct or supplement inaccurate information about you with incomplete information.
incomplete information we have stored;
Right to erase information in accordance with Art. 17 GDPR: If you meet the conditions of Art. 17 paragraph 1 GDPR, you have the right to request that your personal data be erased. Nevertheless, this right does not exist in particular if the
Processing is necessary to implement the right to freedom of expression and information, to comply with legal obligations, for reasons of public interest, or to establish, implement or defend legal claims.
necessary; The right to restrict processing in accordance with Article 18 of the GDPR: If the accuracy of the data you dispute has been verified, you have the right to restrict the processing of your personal data.
uUrefuse to erase your data due to unauthorized data processing and request to limit them if they are needed
data for establishing, executing or defending legal claims after we no longer need them after the purpose has been achieved, or if you have objected on grounds related to your specific situation, as long as it is not yet clear whether our justification prevails;
Right to information in accordance with Article 19 of the General Data Protection Regulation: It is the responsibility of the controller to inform all persons to whom personal data about you has been disclosed. You have the right to modify, delete or limit the processing.
recipients to whom the personal data relating to you have been disclosed of such data, unless this proves impossible, disproportionately impossible or involves disproportionate effort. It is your right to be informed of these recipients.
Right to transfer data in accordance with Article 20 of the GDPR: You have the right to transfer to another party the structured, commonly used and machine-readable form of the personal data you have provided to us.
If technically feasible, another data controller;
The right to withdraw consent given in accordance with paragraph 3 of Article 7 of the GDPR: You have the right to withdraw your consent to the processing of data at any time, which will be applicable for future
impact on the future. In case of revocation, we will retain the data.
data immediately, unless further processing is on a legal basis for processing without consent. Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal;
The right to lodge a complaint under Article 77 of the GDPR: You have the right to withdraw if you believe that the processing of personal data about you violates the GDPR, without prejudice to any other administrative or judicial remedy.
The right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or location of the alleged breach.
13.2 Right to property
IF WE PROCESS YOUR PERSONAL DATA IN CONNECTION WITH A BALANCING OF INTERESTS BASED ON OUR OVERRIDING LEGITIMATE
YOU HAVE THE RIGHT TO OBJECT AT ANY TIME.
The right to give all people time GROUNDS It is important to maintain this connection to your future situation. As we address this issue, we are working on the future
for the time ahead.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA IN QUESTION. More repair
Repair is still possible. If we are forced
REASONS FOR PROCESSING MAY BE AVAILABLE FROM DEMONSTRATE THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
If your personal data is processed for direct marketing by us, you have the right to object to the deletion of this information at any time.
You must ensure that the individuals with whom you are connected do not receive this advertising. You can perform your obligations in the same way as mentioned above.We will stop processing the relevant data for direct marketing if you use your right to object.
14)The duration of storing personal data is 14 hours.
The time required to store personal data is determined by the retention periods of the specific laws.
retention period). After the expiration of the period, the data in question will be routinely deleted unless they are no longer necessary for the performance of the contract, its completion or initiation, and/or we no longer have any justification for retaining them.
This website is operated by Fairleafs. Throughout the site, the terms "we", "us" and "our" refer to Fairleafs. Fairleafs offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
When you visit our website and/or purchase something from us, you are participating in our "Service" and agree to be bound by the following terms and conditions ("Terms of Use", "TOS"), including any additional terms, conditions and policies referenced herein and/or available via hyperlink. These Terms of Use apply to all users of the Website, including but not limited to users who are browsers, vendors, customers, merchants and/or content providers.
Please read these Terms of Use carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Use. If you do not agree to all of the terms and conditions of this Agreement, do not access the Website or use the Services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.
Any new features or tools added to the current offering will also be subject to the Terms of Use. You can view the most current version of the Terms of Use at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Use.
SECTION 1 - TERMS AND CONDITIONS OF ONLINE STORAGE
By agreeing to these Terms of Use, you represent that you are at least the age of majority in the state or province in which you reside and that you have given us permission to allow your minor dependents to use this Site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including, without limitation, copyright laws) while using the Service.
You must not transmit any worms, viruses or code of a destructive nature.
Violation or breach of any of the Terms will result in immediate termination of your Services.
SECTION 2 - GENERAL TERMS AND CONDITIONS
We reserve the right to refuse service at any time for any reason.
You acknowledge that Your Content (other than credit card information) is transmitted unencrypted and (a) may involve transmission over different networks and (b) modifications may be required to meet technical requirements when connecting networks or devices. Credit card information is always encrypted when transmitted over networks.
You agree not to reproduce, duplicate, copy, sell, resell or use any portion of the Service, use of the Service or access to the Service or any contact on the website through which the Service is provided without express written permission from us.
The titles used in this Agreement are for convenience only and are not intended to limit or restrict your use of the Service.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION.
We are not responsible if the information on this website is not accurate, complete or up to date. The material on this website is for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more up-to-date sources of information. Use of the material on this site is at your own risk.
This site may contain certain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to change the content of this site at any time, but are under no obligation to update the information on our site. You agree that it is your responsibility to be aware of any changes to our site.
SECTION 4 - CHANGES IN SERVICES AND PRICES
The prices of our products are subject to change.
We reserve the right to change or discontinue the Service (or any part or content thereof) at any time without notice.
We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
Conclusion of the contract
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking the "Buy" button, you make an offer to conclude a purchase contract. A confirmation of receipt of your order follows immediately after sending by an automated e-mail. This e-mail confirmation does not constitute acceptance of the contract.
Warranty
The statutory warranty rights apply.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may only be available online through the Website. These products or services may only be available in limited quantities and may only be returned or exchanged in accordance with our returns policy.
Every effort has been made to represent as accurately as possible the colours and images of our products seen in shop. We cannot guarantee that the display of colours on your computer monitor will be accurate.
We reserve the right, but have no obligation, to restrict the sale of our products or services to any particular person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All descriptions of products or prices of products are subject to change at any time
without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service on this website is void where prohibited.
We do not guarantee that the quality of any product, service, information or other material you purchase or receive will meet your expectations or that any errors in service will be corrected. All our products are shipped directly to the consumer from our supplier in China. Any charges such as customs duties, import duties are the responsibility of the consumer.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel purchase quantities per person, per household or per order. These limitations may apply to orders placed from or under the same customer account, the same credit card and/or orders with the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number you provided at the time the order was placed. We reserve the right to restrict or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases you make from our shop. You agree to promptly update your account and other information, including your email address and credit card numbers and expiry dates, so that we may complete your transactions and contact you as needed.
For more details, please see our Return Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third party tools over which we have no control or authority.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions and without any endorsement. We do not accept any liability arising out of or in connection with your use of any Optional Third Party Tools.
Any use by you of optional tools offered through the Website is at your own risk and discretion and you should ensure that you are familiar with and agree to the terms on which the tools are offered by the relevant third party provider(s).
SECTION 8 - LINKS TO THIRD PARTY PROVIDERS
Certain content, products and services available through our Service may contain material from third parties.
Third party links on this website may take you to third party websites that are not affiliated with us. We are not responsible for verifying or evaluating the content or accuracy, and we do not warrant or assume any liability or responsibility for the third party material or websites or any other third party material, products or services.
We are not liable for any damages or harm in connection with the purchase or use of any goods, services, resources, content or other transactions made in connection with any third party websites. Please read the third party provider's policies and practices carefully and make sure you understand them before making any transaction. Complaints, claims, concerns or questions about Third Party Provider products should be directed to the Third Party Provider.
SECTION 9 - COMMENTS, FEEDBACK AND OTHER USER SUBMISSIONS.
If you send certain submissions (e.g., contest entries) or send unsolicited creative ideas, suggestions, proposals, plans or other materials at our request, whether online, by email, by post or otherwise (collectively, "Comments"), you agree that we may edit, copy, publish, distribute, translate and otherwise use the Comments you send in any medium at any time without restriction. We are not and will not be obligated to (1) keep any Comments confidential; (2) pay any compensation for any Comments; or (3) respond to any Comments. We have the right, but not the obligation, to monitor, edit or remove any content that we, in our sole discretion, deem to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Use.
You agree that your comments will not infringe the rights of any third party, including copyright, trademark, privacy, personal rights or any other personal or proprietary rights. You further agree that your Comments will not contain defamatory or otherwise unlawful, offensive or obscene material and will not contain computer viruses or other malware that could in any way interfere with the operation of the Service or any related website. You must not use a false email address, impersonate anyone other than yourself or otherwise mislead us or any third party as to the origin of your Comments. You are solely responsible for all your comments and their accuracy. We take no responsibility and shall not be liable for any Comments posted by you or any third party.
Any special additional customs clearance charges and/or import duties are not included in the price and are the responsibility of the customer.
SECTION 10 - PERSONAL INFORMATION
The provision of personal information via the Store is subject to our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our website or service may contain information that includes typographical errors, inaccuracies or omissions, which may relate to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update any information or cancel any order if any information on the Service or any related website is inaccurate at any time and without notice (including after you have submitted your order). .
We do not undertake any obligation to update, amend or clarify any information on the Service or any related website, including but not limited to pricing information, unless we are required to do so by law. No stated update or refresh date applied to the Service or any related website may be used to indicate that any information on the Service or any related website has been changed or updated.
SECTION 12 - PROHIBITED USES
In addition to any other prohibitions set forth in the Terms of Use, you are prohibited from using the Site or its Content: (a) for any unlawful purpose; (b) encourage or participate in any unlawful activity by others; (c) violate any international, federal, provincial or state regulation, rule, law or local ordinance; (d) infringe our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) provide false or misleading information; (g) upload or transmit viruses or any other type of malicious code that is or may be used in a manner that disrupts the functionality or operation of the Service or any related website, other websites or the Internet (h) to collect or track personal information of others; (i) for spam, phishing, pharm, pretext, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses. (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses. (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violation of any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY.
We do not warrant that use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that we may remove the Service from time to time for an indefinite period of time or terminate the Service at any time without notice.
You expressly agree that your use of the Service or inability to use the Service is at your own risk. The Service and all products and services made available to you through the Service are provided (except as expressly stated by us) "as is" and "as available" for your use, without any representation, warranty or condition, express or implied, including any implied warranties or conditions of merchantability, merchantability, fitness for a particular purpose, durability, title and non-infringement.
or any loss or damage of any kind incurred as a result of the use of the Service or any Content (or products) posted, transmitted or otherwise made available through the Service, even if advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions is limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION.
You agree to indemnify, defend and hold harmless SHOPNAME and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your
breach of these Terms of Service or the documents they contain, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Use is held to be illegal, void or unenforceable, such provision shall nevertheless remain enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severable from these Terms of Use, and such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties arising prior to the Termination Date shall survive the termination of this Agreement for all purposes.
These Terms of Use will remain in effect until terminated by you or by us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services or if you no longer use our website.
If, in our sole discretion, you breach or we suspect that you have breached any term or provision of these Terms of Use, we may also terminate this Agreement at any time without notice and you will remain liable for all amounts due up to and including the termination date; and/or you may be denied access to our Services (or any part thereof) accordingly.
ARTICLE 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use and any policies or operating rules posted by us on this Site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, without limitation, prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafter.
SECTION 18 - GOVERNING LAW.
These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands.
SECTION 19 - CHANGES TO THE TERMS OF USE.
You can view the most current version of the Terms of Use at any time on this page .
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Use by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our Website or the Service following the posting of changes to these Terms of Use will be deemed acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Use should be sent to EMAIL
Return Policy
Is it possible to return my order?
Yes, it is possible.
If you are not satisfied with the items you ordered, you have the option of returning them within 30 days of receipt.
In this case, your order must meet the following conditions:
The order still contains all the correct parts, components and the packaging arrived exactly as the product.
Normal handling of the product is evident; breakage due to careless handling is excluded.
Products where hygiene is important are thoroughly cleaned before the return process begins.
The product is found to be defective immediately upon receipt.
We reserve the right to charge the customer for shipping costs.
A return will be processed within 7 business days and if the conditions are met, the return will be officially confirmed within this period.
*We reserve the right to refuse returned items if we suspect the items have been used or damaged through no fault of our own.
How can I return my order?
If your order meets the above conditions, please do the following to start the return process:
Send an email to: EMAIL
Make sure the email includes the following:
Order number
Reason for the return request
Photo of the product in case of breakage
Customer's first name + last name
Address of the customer
We will contact you and give you the return address.
Never send the return to the sender, we will send you the correct address after you ask us for it. You, the customer, are responsible for the return shipping costs.
The consumer has a right of withdrawal in accordance with the following provision if the consumer is a natural person who enters into a legal transaction for purposes not predominantly related to his or her commercial or professional activity:
A. CANCELLATION CONDITIONS
Right of Cancellation
The cancellation period is 14 days from the day you or a third party other than the carrier named by you received or accepted the last goods.
Since we work with a fully automated system, orders are fulfilled as soon as they are placed. Therefore, we cannot interrupt the shipping process until delivery, so a refund is not possible after receiving the goods.
To exercise your right of withdrawal, you must notify us (SHOPNAME) by a clear statement (e.g. by email) of your decision to withdraw from this contract. Revocation is complete when we have received the goods. The cost of returning the goods shall be borne by the buyer.
Registration for shipments in transit
Because our goods are shipped from Asia, there may be extended transit times over which we have no control. If the goods are already on their way to you, cancellation is not possible. Please wait until you receive the goods and then send them back to us.
Of course, you can inform us of your cancellation in advance. To guarantee you the fastest possible return, we ask you to send us a shipping confirmation.
Consequences of revocation
If you revoke this contract, we must refund all payments we have received from you, except for shipping costs (excluding additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day we receive notice of your revocation of this contract and receipt of the goods. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
***ALL RETURNS WILL BE SHIPPED TO OUR CENTRAL WAREHOUSE IN ASIA AT THE CUSTOMER'S EXPENSE.***
You can contact us through our email aimancommercerich@gmail.com
and contact page! We will be happy to assist you.




